For families & advocates

No young person is beyond reach.

What this care can mean for your child, in plain words, with hope.

If you have been here a while

You may have been told your child is difficult.

Or complicated. Or that they are not trying. You may have sat through appointments where you could tell the person opposite had already decided what this was. You may have watched something be tried that did not work, and then something else, and then been quietly made to feel that the not-working was somebody's fault.

We start somewhere else. When care is not working, our first assumption is that we do not yet understand enough — not that your child is failing at getting better.

What we do first

We take the time to understand your child properly.

Before we suggest a plan, we want a full picture: how they learn, how they sleep, how they experience noise and crowds and pressure, what school is actually like for them, what home is like, and what has already been tried.

This takes longer at the beginning. It is the reason the rest tends to go better.

What you can expect

Four things we try hard to get right.

You will be listened to

You have been watching your child their whole life. That is evidence, and we treat it as evidence.

You will understand the plan

We will explain what we think is going on in ordinary words, and we will keep explaining until it makes sense to you. If it doesn't, we haven't finished.

Your child will be told too

In their own words, at their own level. Young people do better when they understand themselves — and that understanding stays with them long after the care ends.

We will say if we are wrong

If the picture we built turns out to be incomplete, we would rather find that quickly and say so than defend it.

Where things stand

We are just beginning in Europe.

We want to be straightforward with you. This way of working has been proven with tens of thousands of young people in the United States, and we are now building it in Sweden. That means we are not yet able to offer care to most families who write to us here.

We would still like to hear from you. What families tell us shapes what we build and where we go next, and we will write back.

Write to us at hello@naverahealth.eu

If your child is in immediate danger, please contact your local emergency services or urgent mental health line. This website cannot provide urgent help, and we would never want a message to us to stand between your child and someone who can reach them tonight.